Atelier Hikari (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from Atelier Hikari.
Who We Are
Atelier Hikari is an online apparel brand offering made-to-order clothing and accessories.
Website: atelierhikari.com
Contact Email: support@atelierhikari.com
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
Personal Information
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Payment information (processed securely through third-party payment providers)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
This information helps us improve website performance, security, and customer experience.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
Order Fulfillment
To fulfill orders, certain customer information may be shared with trusted third-party service providers, including payment processors, shipping carriers, and print-on-demand production partners.
Information shared is limited to what is necessary to process, produce, and deliver your order.
Cookies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
- Remember shopping cart contents
- Save user preferences
- Analyze website traffic
- Improve website performance
- Enhance security
You may disable cookies through your browser settings; however, some website features may not function properly.
Analytics & Tracking
We may use analytics services and marketing tools to understand how visitors interact with our website.
These services may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- Geographic region
- Referral sources
This information is used to improve our website and marketing efforts.
Email Communications
If you subscribe to our newsletter or marketing communications, we may send updates about products, promotions, and brand news.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Request a copy of your personal data
To exercise any of these rights, please contact:
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Atelier Hikari
Email: support@atelierhikari.com